OPD & queue

Clinic queue management that keeps the OPD moving

Token boards, estimated wait visibility and live queue updates for front-desk teams managing daily outpatient flow.

Key capabilities

Core tools and outcomes that support the workflow in daily operations.

Token and queue board

Issue tokens, display current and next call, and show estimated wait time for patients and staff.

OPD desk integration

Front-desk teams can manage walk-in registration, appointment check-ins and queue priority from one view.

Multi-room support

Separate queues for different doctors, rooms or departments with independent token sequences.

Visit and status tracking

Track patient journey from registration through consultation completion.

How it works

Simple stages that mirror daily operations and keep the team aligned.

1

Register

Create the patient visit and assign a queue token at the front desk.

2

Queue

Display live token status on the waiting area board and manage flow from the desk.

3

Complete

Mark the consultation complete and update the patient record with visit outcome.

For clinics managing daily outpatient load

Reduced waiting confusion
Front-desk visibility
Multi-room queue support
Visit history continuity

Questions teams usually ask

Can we run separate queues for different doctors?

Yes. Queues can be configured per doctor, room or department with independent sequences.

Is there a display board for the waiting area?

Yes. Token boards are available on any screen and update in real time.

See how Knatra POS fits your workflow

Start with the workflows your team uses every day, then scale into the broader Knatra POS platform.