Learn Knatra POS from first login to daily business control.
A practical visual guide for owners, managers, cashiers, kitchen teams and front-office staff. Read a flow, open the matching page, and practise immediately.
Set up your business before the first real bill
A clean setup prevents wrong receipts, wrong tax, wrong stock and staff confusion.
Verify before live
Business name, GST, item price, receipt layout, printer and user roles.
Training order
Owner setup → Manager stock/report training → Cashier billing practice.
Daily shop operating procedure
Compare cash, UPI, card, credit and reports before staff leaves.
Your business control room
Quickly see sales, invoices, low stock, charts and alerts.
Today’s sales
Compare with cash drawer and payment apps.
Invoices
Bill count for the day.
Low stock
Reorder before shortage.
Charts
Sales trend and top items.
Create a bill without confusion
Search, scan, cart, customer, discount, payment and receipt in one flow.
Find, reprint and control bills
Search
By date, customer, bill number, amount or payment.
Reprint/share
Duplicate bill or digital receipt.
Cancel carefully
Review cancellations daily.
Keep products, menu and stock accurate
Low stock
Set minimum stock so reorder alerts are useful.
Expiry
Important for pharmacy, grocery, bakery and food businesses.
Build repeat business with history and loyalty
When to add
Credit sale, loyalty points, delivery, patient record or WhatsApp receipt.
What to check
Name, phone, credit balance, loyalty points and purchase history.
Practice
Create one customer, bill against them, then review history.
Record supplier purchases and update stock
Use reports to catch mistakes and grow profit
Sales
Revenue, bill count, tax and payment split.
GST
Taxable amount and GST summary.
Inventory
Stock value, low stock and item movement.
Expiry
Items close to expiry.
Purchase
Supplier purchases and received stock.
Loyalty
Points earned, redeemed and pending.
Track money movement beyond sales
Common entries
Rent, salary, supplier payment, bank charge, owner withdrawal and expenses.
Checks
Trial balance, balance sheet, cash flow and bank reconciliation.
Configure business controls
General
Business name, GST, address, language and currency.
Users
Create staff and assign roles.
Receipt size, logo, header/footer and printer preferences.
Tax
GST profiles and item tax rules.
Loyalty
Points earning and redemption rules.
Shortcuts
Faster keyboard navigation.
Room booking, check-in and checkout
Track service jobs in stages
Create project
Customer, amount, due date and notes.
Move stages
Pending, processing, ready and delivered.
Collect payment
Advance, balance and final invoice.
Give the right access
Owner/Admin
Settings, users, reports and all modules.
Manager
Operations, stock, reports and purchases.
Cashier
POS, invoice lookup and customers.
Kitchen/front office
KOT or booking screens only.
Fix common issues quickly
Login is not working
Check email spelling, password, internet connection and whether the user is active. Ask admin to reset password if needed.
Item is not showing in POS
Search by full item name, check category, barcode, active status and stock.
Receipt is not printing
Check printer power, paper, USB/Bluetooth, browser print permission and Print Settings.
GST or total looks wrong
Check inclusive/exclusive tax setting and the tax profile assigned to the item.
Stock quantity is wrong
Review purchase receive status, stock adjustment, wastage entry, cancelled invoice and batch selection.
Report total does not match cash
Check date range, cancelled bills, credit sales, split payments and payment method selection.
Frequently asked questions
Can I use it on mobile?
Yes. Phone, tablet and desktop are supported.
Can I add multiple staff?
Yes. Add users from Settings and assign roles.
Can I print bills?
Yes. Configure Print Settings and connect printer.
Can I export reports?
Yes, where plan and permission allow it.